Mortgages for Yacht Crew app
Delete your account
You can delete your Mortgages for Yacht Crew account and the personal information linked to it at any time, from the app or by email.
Delete it in the app
- Open the app and sign in.
- Go to More and choose Delete account.
- Enter your password and tap Delete my account.
You will be signed out immediately. This cannot be undone.
Can’t use the app?
If you can’t sign in or no longer have the app, email us from the address on your account and ask us to delete it.
clare.viner@mortgagesforyachtcrew.comWhat we delete
- Your name, email address, phone number and date of birth
- Your address and employment details
- Every document you have uploaded
- Your messages with our advisers
- Your income protection answers
What we must keep
Financial regulation requires us to retain some records. These are separated from your account and can no longer be used to contact you.
- A record of the advice we gave you, for 50 years
- A record of any payment you made, for six years