Communication is the key to our success, and we take pride in having a member of our team available at every step of the way with quick response to any questions as well as representation on your behalf.

Mortgage Advice & Consultancy

Meet Our Team

Making a complaint If you are unhappy with our service

If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:

Customer Complaints Manager
SR43 4JP


Tel: 0191 241 0700

You can find more information by visiting the Quilter Financial Planning website:

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (